FAQ's
FAQ's
WHY NOT LESSEN PRICE RANGE?
Schoenene aims to provide premium quality to its customers. Our prices are justified as per our material. We use 100% pure leather, high-end export quality material, and the number of values we are adding in, including complimentary high-ended accessories for shoe protection and comfort. Every pair is singular in shape and design, matching the global standards.
DO YOU WORK OTHER THAN LEATHER?
No, we don't work outside leather craft.
YOUR EXPERTIES ON LEATHER VARIETY?
Yes, as per the customer's and design's demand, we use sheep, cow, buffalo, and camel leather in our shoes.
WHY DO YOU USE STAINLESS-STEEL AT THE TOE OF YOUR SHOES?
We use stainless steel to retain the shape, enhancing durability as per the environment and geological conditions of Pakistan.
WHY DO YOU USE BRASS NAILS ON YOUR SHOES?
We use brass nails to bind heels as it does not rust and possess premium quality.
HOW WOULD I KNOW MY ORDER HAS BEEN PLACED?
You will receive a confirmation message and mail in which your order is being confirmed. You will also receive a call from our CSR in which they will confirm your order and address for dual verification.
CAN I CANCEL MY ORDER?
Yes, you can cancel your order by contacting us on WhatsApp at 0330-3426281 or mail at info@schoenene.com with the subject of "canceling the order" and mentioning your order number in your mail.
